Privacy Policy

1. Introduction

At Digiprint, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Embroidery Management Web Portal ("Service").

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, company details
• Business Data: Employee information, machine data, work reports, invoices, expenses
• Payment Information: Subscription details, payment history (processed securely through Razorpay)
• Usage Data: Login history, feature usage, system interactions

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our Service
• Process transactions and manage subscriptions
• Send you service-related communications
• Respond to your inquiries and support requests
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Data Storage and Security

• Your data is stored on secure servers with encryption
• We implement industry-standard security measures to protect your information
• Regular backups are performed to prevent data loss
• Access to your data is restricted to authorized personnel only

5. Data Sharing and Disclosure

We do NOT sell, trade, or rent your personal information to third parties. We may share information only in these cases:

• Payment Processors: Razorpay (for payment processing only)
• Legal Requirements: When required by law or to protect our rights
• Service Providers: Trusted partners who assist in operating our Service (under strict confidentiality agreements)

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your account and data
• Opt-out of marketing communications
• Export your data in a portable format

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and maintain session security. You can control cookie preferences through your browser settings.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account termination, data may be retained for up to 30 days before permanent deletion, unless required by law.

9. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: